Leader’s Cheat Sheet for Handling Conflict in the Workplace
Opportunities for conflict are everywhere you look: everything from simple differences in personality and communication styles, to the divides caused by generational differences and deeply held beliefs around sex, race, and politics.
Throw in a little remote work, and even the most successful leaders can find themselves losing focus on important goals when minor issues explode into a time-consuming crisis. Because left alone, conflicts – big and small – undermine the very foundation of your organization.
It’s time to learn a few simple communication strategies to navigate conflict with ease and success.
- Why a well-meaning “maybe it will resolve itself” approach is often a disaster waiting to happen
- The most important thing that conflict is telling you, and why (if handled correctly) it’s GREAT news for your company.
- The “cheat sheet” that helps you create a culture of increased engagement, productivity, and retention
Candice Gottlieb-Clark is a renowned Business Advisor, Coach and Conflict Management Specialist. She founded Dynamic Team Solutions, to help businesses strengthen their leaders and teams through enhanced communication, teamwork, leadership, and conflict management. Along with her team of expert coaches, trainers, and facilitators, Candice has successfully worked with private companies, public institutions, non-profit, and governmental agencies in industries including entertainment, education, medical, legal, financial, manufacturing, and professional services; At Dynamic Team Solutions, our core expertise is in handling the one thing all industries share – people.
Candice holds a Master’s Degree in Counseling and is a Board Certified Executive Coach. She is a sought-after speaker and writer on topics including Leadership, Communication, and Team Dynamics. Candice is a contributing writer with Forbes coaches council and is the author of the upcoming book: Find. Fix. Fill. Your Leadership Gap.